Because this position requires significant client interaction, excellent customer service skills are required. Finally, the ability to document lab reports accurately, and write summary customer and project reports clearly through MsWord & Excel is necessary.
Chemical experience is a plus, but not required. This is a company fee-paid position. Salary based on experience.
A leading manufacturer of industrial chemicals, including metal pre-treatment chemicals used prior to painting, lubricants, stamping oils, coolants, water and wastewater treatment chemicals and industrial cleaners, is seeking an Lab Technician as a “key" member of its management team at its Cleveland, OH, headquarters. This is a very unique, hands-on position, which requires a “dual role." First, overseeing the Lab Operations: In this capacity, you will perform a variety of testing duties at the Cleveland laboratory such as corrosion testing, product and process testing and special lab projects. The lab operates a salt-spray cabinet year round to the ASTM B-117 specification. Secondly, in addition to performing Lab Technician duties, you will also assist clients as a Client Technical Service Consultant: In this function, you will travel to client industrial locations to help them train operators, monitor production processes, and resolve production issues. This responsibility requires travel approximately one week per month. Additional travel may be required for special customer projects. Some key customers require immediate phone support if a production process is shutdown due to chemical-related issue.