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Scientific Technical Support Associate

Post Date:Feb 11, 2019Type:Full-Time
Start Date:2/11/2019Salary:$28,000.00
Location:US-CA-Cupertino Job Reference:6688837

Job Description:
  • Provide technical support and information on the use of the ALZET and iPrecio product lines to customers
  • Receive and process inquires from customers; analyze and resolve customer problems
  • Identify and distribute product information according to customer needs
  • Provide customer service support by taking, checking and processing product orders
  • Manage technical information resources, including database of scientific references, bibliographies, and tables
  • Act as a technical resource to our international distributors
  • Data entry: accurately collect and enter customer contact information to SalesLogix CRM database
  • Data entry: read scientific publications and enter relevant product information in EndNote reference database
  • Assist in the generation of technical and promotional product literature (i.e., newsletters, fact sheets, etc.)
  • Participate and contribute to the implementation of ALZET product training workshops
  • Represent DURECT at tradeshows, conferences and events
  • Perform ad hoc marketing projects

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

Contact Information
Name: Bird Thomas
Ph: 4083676763

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