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Spectraforce

Pharmacy Tech I

Post Date:Oct 11, 2018Type:Full-Time
Start Date:10/11/2018Salary:
Location:US-TX-San Antonio Job Reference:
Skills:

Requirements:

  • Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.
  • At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
  • CPhT or RPhT registered with the TX State Board of Pharmacy
  • Advanced computer skills including word processing and spreadsheet utilization.
  • Excellent customer service skills (written and verbal) a must.

Education:

  • Verifiable High School diploma or GED is required.


Job Description:

Title: Pharmacy Tech I
Location: San Antonio, Texas 78238
Duration: 6 Months

Training: Monday-Friday 8:00am to 5:00pm
SHIFT: 9:30am to 6:00pm

Responsibilities:

  • Takes in-bound calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
  • Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist. 
  • Also assist with other duties such as outbound calls, monitoring/responding to inquiries in mailboxes and other duties as assigned by the leadership team. 
  • Effectively manage work volume by handling inbound calls/fax requests utilizing appropriate courteous and professional behavior based upon established standards. 
  • Comply with departmental, company, state, and federal requirements when processing all information to ensure accuracy of information being provided to internal and external customers.




Contact Information
Spectraforce



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